Configurable Dashboards: FAQ

Refer to this topic for frequently asked questions about Configurable Dashboards.

General FAQ

Questions Answers
How do I remove the null dimensions from my visualization?

Null dimensions can occur in the visualization when members have no values assigned to the profile variable or there was not an answer for the survey question.

To remove the null dimension data, create a filter with the dimension and use the is not null condition. For more information on how to filter a visualization, see Filtering data.

Can profile variables and survey data be shown on the same dashboard? Yes, both profile variable and survey data can be shown on the same dashboard. For more information, see Create a New Dashboard or Create a survey and profile variable Classic Dashboard (Classic Dashboards).
Which visualization is not available? The map visualization, Static Map (Points) is not available because a location dimension is needed.
Are other languages available? Currently, dashboards are in English only, but profile variable names and values can be in other languages.

Profile Variable dashboard FAQ

Questions Answers
How often does the profile variable sync occur?
  • For New Dashboards, profile variable data is updated in real-time.
  • For Classic Dashboards, profile variable data will sync every 5 minutes, but caching can last up to one hour.
Can profile variables be shown over time? Profile variables can be compared over time using the Effective Date measure.

Survey response dashboard FAQ

Questions Answers
Is a dataset required to create a survey response dashboard?
  • For New Dashboards, a dataset is not required to create dashboards that include survey response data. New Dashboards support real-time updates where new responses are immediately streamed to the dashboard.
  • For Classic Dashboards, a dataset is required to create a survey responses dashboard and up to 10 surveys can be used in a survey response dashboard. For more information, see Add a dataset.

    This is different from the survey dashboard which is predefined and can only be created from a single survey.

Can a survey that allows multiple responses be used in a survey response dashboard?
  • For New Dashboards, multiple response surveys are supported.
  • For Classic Dashboards, surveys that use multiple responses as a distribution method cannot be used in a survey response dashboard.
Can multiple surveys be added to a single survey response dashboard?
  • For New Dashboards, an unlimited number of surveys can be added to a single dashboard.
  • For Classic Dashboards, multiple surveys can be added to a single dashboard if the dataset contains multiple activities.